Here's the thing about employees in the café industry: they're going to break your heart.
Not all of them. Some of them will be amazing. Some of them will become your right hand. Some of them will stay with you for years and become like family.
But many of them will not. Many of them will quit without notice, steal from the tip jar, text while they're supposed to be serving customers, and generally make your life a living hell.
I've hired over a hundred people in my career. I've learned a few things about what to look for and what to avoid.
What to Look For: